If you don't see anything wrong with what that says then you are a massive tool. But just in case you end up being a tool and are reading anyway I will explain. Take note of the *Any negative comments will be discarded* comment there. Is this not complete bull shit? Your just going to flat out dismiss anything bad I have to say about the GM's? and then take any thats positive? IF they thought that any comments made about GM's would be biased wouldn't they have to deny the good ones too? I can see how someone who got the losing end of a dispute with a GM would talk shit about them to an incredible extent, but I doubt they would even get a request for feedback since its highly doubtful they sent in the ticket.
You think negative comments from players would be their main concern while comments from co-workers or rather other GM's would be dismissed. We are essentially the customers in a service industry. And in a lot of cases GM's don't interact a whole lot. its like if you were a doctor and they didn't take anything the patient said bad about the doctor seriously.
I was kind of extra pissed because while the GM solved my problem he acted kind of like a dick. Would keep spamming me with "are you there?"'s and "hello?"'s if I didn't answer in 5 seconds. Then he kept typing extremely informal, with lots of shorthand and weird quirks. Now i find out if I mention any of this they are going to tell me to fuck off. So instead what I did is talked about those extensively in the comment boxes like he didn't do them at all.
"Didn't screw up his grammar at all. He also didn't act like some L33t speaking kid that got a hold of GM tools. Also he didn't spam me every 5 seconds asking if I was there while I was in the middle of instance. that would have been really annoying and made me angry, but he sure didn't do it. He also wasn't slow with hes responses when I actually responded it a decently prompt manner."